Writing Effective Emails and Letters
 
Dates:  16th December 2011
 
Course Duration: 2.5 hours (10.30 a.m. - 1.00 p.m.)

Target Audience:
This course is for staff who writes email and letters and wish to improve their skills and confidence in this area.

Aims of this course:
•  examine how to plan and format emails and letters 
•  clarify the use of punctuation and grammar
•  develop the ‘tone’ of emails and letters 
•  learn how to use clear and appropriate language.


 At the end of this workshop, participants will be able to:
 • structure emails and letters  appropriately
 • use the appropriate tone in emails and letters
 • write emails and letters that are clear and concise in their meaning.


Course Fee:  Nil

 If you would like to apply for this course, complete the course application form and fax to 5500