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Information Systems Services

DCU Apps Home Page

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DCU Apps is DCU's installation of Google Apps for Education, a suite of online software applications that Google offers to educational institutions and non-profit organisations free of charge offering excellent benefits.

 

Operational Excellence

Operational Excellence

Operational excellence is one of the foundations of the DCU Strategy 2012-2017. DCU Apps is a fantastic set of modern applications which is continually updated and upgraded helping DCU to keep pace in a fast changing IT world. These modern business tools will form an important part of the President's vision for a '21st Century Digital Campus' where state-of-the-art IT is part of the DCU fabric. Some benefits for DCU at a glance:

  1. Data Storage: Students and staff are provided unlimited Email and Drive storage (similar to Dropbox).
  2. Reliability: 99.9% monthly uptime percentage: Google Apps SLA.
  3. Common Platform: Staff and students of DCU (and the linked colleges) using one common set of applications.
  4. Web Based Access: All applications available from any web browser - no need to install additional software.
  5. Cost Savings: The services are provided by Google at no cost to educational institutions.
  6. Ease of Use: Google employs vast teams of usability experts who continually update and improve the products.
  7. Mobility: DCU Apps are easily configured and synchronised to all your mobile devices allowing 24 X 7 access.

 

gmail

DCU Apps Email is Google's web-based email application. It has a lot of great features you won't find in other email applications. The best way to start working with DCU Apps Email is to become familiar with some of its features. For more information see the tutorials below and visit our training page.

Email Features

  1. Keep Your Email Address: Have an address from the old DCU mail system? You keep it.
  2. Offline Support: Write messages without an internet connection. The next time you connect it will be sent.
  3. Inbox Management: Manage your email using labels and filters to organise.
  4. Powerful Search: By searching across all your emails you can find exactly what you're looking for.
  5. Works with DCU Apps Calendar: Add events straight to calendar from your email.
  6. Spam Filtering: No more spam with Googles cutting edge filtering.
 

Calendar

Organising your schedule shouldn't be a burden. With DCU Apps Calendar, it's easy to keep track of life's important events all in one place. For more information on DCU Apps Calendar visit here.

Calendar Features

  1. Share Your Schedule: Share your calendar with others and view schedules that others have shared with you.
  2. Get Your Calendar On The Go: Access your Calendar on your smart phone.
  3. Inbox Management: Manage your email using labels and filters to organise.
  4. Never Forget Another Event Again: Customisable reminders help you stay on schedule.
  5. Send Invitations and Track RSVPs: Invite other people to events on your calendar.
  6. Work Offline: Know where you're supposed to be even when you don't have internet access.
 

Drive

Drive is an online file storage system in the same mold as Dropbox. For the best experience with Google Drive we recommend you download the Google Drive Application for your personal computer or install it to your DCU machine using ZENworks. You can upload or sync your local files to a server and have an online back-up available to you from any device. For more information on this service click here

Drive Features

  1. Upload Files for Storage: Receive unlimited free storage with DCU Apps.
  2. Share Files: Share files with friends and co-workers easily with DCU Apps Drive.
  3. Google Docs: When using Drive via your web browser you will have access to the Google Docs suite.

Drive Installation

  1. For Personal Computers: Follow this link to the Google Drive website for installation and instructions.
  2. For DCU Device: Follow the simple ZENworks instructions to install it on your machine.
  3. For Browser Use: We highly recommend you use the Google Chrome web browser to get the most out of Drive.

Docs Features

  1. Work Together: Accomplish more and edit files with somebody else in real time. Even if you're half a world away.
  2. Create & Edit: Create brand new documents, presentations or spreadsheets through Drive or edit an existing file.
  3. Quality Software: Drive offers you everything you would expect from a traditional software.
  4. Standard Format: Drive creates documents in popular formats, such as ".doc" and ".pdf".
  5. Ease of Use: The Drive interface is designed by experts to make it as intuitive as possible.
  6. Simply Send: With DCU Apps integration, simply attach a Drive file to an email to send it.

 

Training

 

FAQ's

 Is the DCU Apps services secure? 

Is the DCU Apps services secure?

 

Is the DCU Apps services secure?

Many of Google's information security team have advanced degrees and are thought leaders who are defining the industry's security practices. They take security very seriously as their business model depends on information security being paramount. In DCU Apps, all browser based information is transmitted securely using SSL.

 Who owns the data stored in the DCU Apps accounts? 

Who owns the data stored in the DCU Apps accounts?

All data remains the property of DCU. Google holds the data in trust but is bound by the same data protection laws as if your data were stored locally in DCU. Please see the DCU data protection policy.

 Will Google analyse our data? 

Will Google analyse our data?

 

There will be no advertising to staff as part of these services. Please see their information on security and privacy if you have any concerns in this area.

 Will Google ever share our data with anyone ? 

Will Google ever share our data with anyone?

Google will not share your data with third parties. Even in a case where they receive data access requests for legal reasons, they will notify the organisation in question.

 What about the environment? 

What about the environment?

 

There are environmental benefits to using DCU Apps which fit nicely with DCU's Environmental Sustainability Strategy. As these services are cloud based they will not contribute to our energy consumption on campus, thus helping to reach our goal of 3% reduction in energy use each year.

 Sharing sensitive information by email 

Sharing sensitive information by email

 

Unencrypted email is not a secure way to transfer sensitive information regardless of the email solution or where that email solution may be hosted ('in the cloud' or 'on premises'). Advice in this regard is not changing as a result of a move to an email solution provided by Google.

Encryption should be used to protect sensitive data sent by email. The DCU Data Handling Guidelines should be referred to for guidance as to what data should be encrypted.

Instructions on how to encrypt data to be sent by email is contained on the ISS Encryption page.

 DCU's agreements with Google Inc 

DCU's agreements with Google Inc

 

On foot of advice from DCU's legal advisors, DCU has entered into agreements with Google Inc to provide the services we refer to as 'DCU Apps'. These services are provided by Google Inc. Certain Google services are covered under the 'Google Apps for Education Agreement'. These services are referred to as 'Core Google Services'. The Core Google Services are Gmail, Google Contacts, Google Calendar, Google Drive, Google Docs, Google Sites, and Google Groups.

Services that do not form part of the Core Google Services are referred to as ‘Google Consumer Apps’. General 'Google Terms of Service' apply to these products. Examples include, but are not limited to, YouTube, Google+ and Google Maps. Google's Privacy Policy forms part of Google's Terms of Service.

Google Apps Acceptable Use Policy applies to all Google services.

All members of the DCU community are encouraged to review the terms of service and applicable policies of all Google services they intend to use. DCU routinely receives advice from the University’s legal advisors in relation to Google agreements.