Counselling and Personal Development Service
A Guide for Staff
When to Refer
When personal issues arise in the course of a student’s Academic life, there are some indicators which suggest the time to refer to The Counselling and Personal Development Service.
- When a significant amount of time is been given to addressing the personal issue.
- When you are unsure of what to do or how to respond.
- When you feel out of your depth.
- When the situation is depleting you of your own emotional resources.
- When you are worried about the student's safety.
- When you are covering the same ground with the student again and again.
- When no change is evident.
- When your suggestions are constantly rejected.
- If you feel the student is becoming too dependent on you.
Common Signs of Student Distress
Problems in academic performance
- Dramatic drop in grades
- Incapacitating test anxiety
- Sporadic class attendance or protracted absences
- Inability to focus/procrastination
- Loss of motivation
- Crippling feelings of inadequacy and expectation of failure
Unusual Behaviour
- Extreme weight loss or gain
- Nonsensical or incessant talking
- Marked lack of response to normally upsetting events
- Frequent expression of fear or overwhelming anxiety
- Extreme suspicion or irrational feelings of persecution
- Unexplained crying or outbursts of anger
- Obsessive thoughts
- Abuse of alcohol or drugs
Significant Life Changes and Crises
- Relationship split up
- Death or illness of family member or close friend
- Separation of parents
- Problems with family members/ friends
How to refer